At Asian Form, we understand the importance of hygiene and personal care. Due to the hygiene-sensitive nature of intimate wear, we follow a strict yet fair cancellation and return policy.

Order Cancellation

• Orders can be cancelled only before they are dispatched.

• Once an order has been shipped, cancellation requests will not be accepted.

Returns Policy

Returns are accepted only under the following circumstances:

• You receive a defective product, or

• You receive an incorrect item.

Returns will not be accepted if:

• Innerwear has been opened, used, or tried on

• Original packaging, tags, or hygiene seals are removed or damaged

• The product shows signs of wear, misuse, or damage after delivery

Return Window

• Eligible return requests must be raised within 14 days of delivery.

Refunds

• Once a return is approved, refunds will be processed to the original payment method.

• Refunds are initiated after quality verification of the returned product.

• Processing time is 5–7 working days after approval.

How to Request a Return

To request a return, please use the support/contact form available on our website.
Kindly ensure that all required details are provided to help us process your request smoothly.